Help Center

Before you rent a unit

What to check before you pay a deposit, so the unit is ready when you need it.

Work out the size

Add up what you plan to store, including furniture, boxes and any pallets, and leave room to walk in. The storage space calculator turns a list of items into a unit size and a monthly price.

Check the rules

Ask what you may not store. Providers usually refuse hazardous goods, food and anything that could damage other units, and some set limits on vehicles and valuables.

Ask about insurance

Find out whether your goods are covered by the provider's insurance, your home insurance or neither. Many providers require proof of cover before you move in.

Compare the full price

Compare the monthly price together with the deposit, any admin fee, the minimum lease term and the notice period. Introductory offers often end after a few months.

Check access and security

Check the access hours, whether the unit is indoors or drive-up, and how the site is secured. Climate control matters for furniture, electronics, documents and wine.